IT Officer in Syria (Idleb)
Job Title: IT Officer
Department: IT
Location: Syria – Idleb
Reports to: IT Manager
Last day for applications: 13 December 2021
Overview about Maram Foundation for Relief and Development
Independent non-profit organization, founded in 2012 and its headquarter is in Gaziantep (Turkey), currently directing its relief activities to the internally displaced population in Northwest Syria through cross-border intervention.
Vision
We seek a world of social justice, where every individual lives in dignity and security and every citizen participates as an equal, irrespective of gender, race or creed and may realize their full potential.
Mission
Maram Foundation for Relief and Development assists people who have fallen victim to armed conflict and other acts of violence. From emergency relief to early recovery, the purpose of our interventions is to improve the lives of those still experiencing situations of extreme danger and precariousness. We aim to provide cross-sectoral collaborative and sustainable initiatives that bridge humanitarian assistance and development according to the needs of communities living inside and outside of Syria. We are not only dedicated to the alleviation of human suffering, but also to a broader movement which advocates equal rights and opportunities for all people.
Job Purpose and Dimensions of the Role
The IT Officer will be responsible for providing support of the day-to-day operations of the IT function in Maram Foundation inside Syria. He/she will ensure the installation and configuration of IT infrastructure and devices.
Main responsibilities
- Provide in-person and remote ad hoc IT support to all departments inside Maram’s offices inside Syria.
- Coordinate with Procurement and Logistics for the adequate maintenance of the IT-related assets.
- Coordinate with Procurement and Logistics/Programme for the provision of suitable specifications in line with budgetary requirements to facilitate the purchase of IT goods and services.
- Supervise and maintain the Internet and Network access.
- Ensure the availability and sufficiency of support systems to end-users (including provision of adequate IT devices to new employees).
- Ensure all desktop and laptop are updated in terms of the Operating System and core applications (i.e. Microsoft Office, Antivirus) on time with minimal disruption to operation.
- Ensure proper maintenance for desktops, laptops, UPS, printers, related assets and security systems. Manage the surveillance system, and ensure it is always connected to the internet, and coordinate with the P&L department in case of any malfunction.
- Ensure all devices, system network and data content are kept safe and secure by the application of the approved Safety and Security Policies for System and Data Protection, and the running of regular backups and updates are duly communicated and performed.
- Advise all departments on hardware and software needs and best practice for collecting, managing, and maintaining data in a safe and secure manner.
- Perform other related duties as requested by Supervisor.
Technical Expertise, Skills and Knowledge
Essential
- Bachelor’s degree in Computer Science or relevant field.
- At least 1-3 years’ experience in the same or relevant field.
- Computer software skills, including Microsoft Office applications (advanced).
- Analytical thinking and problem solving
- Fluent Arabic and good English speaking and written skills.
Desirable
- At least 1 years’ relevant qualification preferably in local Syrian NGOs and/or INGOs, international organizations, and/or bilateral organizations.
- Good training and coaching abilities
- Communication skills, appropriate to the audience
- Ability to work in a multidisciplinary and multicultural environment
- Strong team-building and motivational skills
- Database administrator skills.
- Computer programming skills are a plus.
An interview (video) will be requested only for those who meet the minimum requirements above, from applicants before the application deadline provided that all required data are filled in.
To apply for the job exclusively, please fill out all the required data in the following form (by clicking on the link) and attach your CV at the end of the form. No other application method is accepted:
https://forms.gle/kr73dM4AVbeficcw6
