Quality Assurance & Operations Manager

Position: Quality Assurance and Operations Manager.

Ref No. MF/HR 22-050

Position Reports to CEO Senior management position

Job Type: Full–time

Location of Work: Gaziantep – Türkiye

Contract Duration: 12 Months

Closing Date: 31/08/2022

Maram Foundation for relief and development continues to accommodate, and deliver services, and provides basic and crucial assistance to those in need due to the humanitarian emergency resulting from the Syrian crisis. Maram Foundation has an immediate vacancy for a senior position that will Coordinate and Calibrate Projects Cross-Department activities and streamline everyday tasks from proposal to completion. This is a senior position responsible for overall Maram Foundation projects success and performance.

Direct Responsibilities:

• Manage the following department’s Safety and security, Administrative, Human Resources, Procurement, IT, and logistics.
• Manage and develop all foundations policies and procedures.
• Manage proposal development and follow-up.
• Represent Maram Foundation with donors.
• Manage Quality Assurance and Internal Audits.

Responsibilities to Coordinate and Calibrate Cross Department

• Oversee all support functions and support in set annual plans and strategies and set follow-up mechanisms to monitor execution.
• Review all proposal development, planning and budgeting, project execution, reporting, and completion.
• Manage Purchase Requestions flow processes, Purchase Orders flow process and approval process and transparency, Work with logistic management to lineup transportation and deliveries, warehouse receiving and inventory control are carried out systematically and within risk tolerance.
• Review Project main ledgers Accounts Payable, Accounts Receivable, Cash ledgers (CR/DR) and General Ledgers are balanced, supported by documents, and audit free, along with all bank transfers/ payments, and are in order and within budget and donor guidelines. Project recruit and release for each project the right resources secure fraud-free employees and Labor payments.
• Meet with the department managers or senior officers about optimization, shifting priorities and projects, and discuss inter-department issues.
• Identifying the potential problems and bottlenecks and finding solutions in order to maximize efficiency
• Identifying opportunities to expand or shift course in order to take advantage of any changes that may occur.
• The risk assessments Safety, Security, integrity, Policy, and procedures.
• Develop Foundation Strategies / SWAT analysis and follow-up plans
• Any other tasks will be required from the direct line manager

Degree Requirements

Managing NGO Operations can present a challenge to even the most seasoned business professionals, as they present complex environments that require an unprecedented level of managerial skills. Therefore, you must have a deep understanding of the management challenges presented in this field.

1. An undergraduate degree in a business-related field, such as Finance, Marketing, Engineering, Statistics & Mathematics or management.
2. Master’s degree in business management is plus
3. Minimum of 10 years practical experience including 2 years NGO experience.
4. Flaunt in Arabic and English languages, Turkish language is definite plus.

Job Requirements Related to the Syrian Conflict

1. Familiar with the Syrian conflict, Syrian NGOs and stakeholders 2. Valid Turkish residency permits and ability to travel in the region. 3. Professional experience in Project Cycle Management (PCM).

Technical Requirements

1. Microsoft office 365 is a must 2. Project Management is a must 3. Social media

Salary: Based on Experience and qualifications